to main content
L&Q community
Your home
Help & advice
Find a home
Sign in
Close
Search
Sign in
Menu
Home
>
Sitemap
Sitemap
Our policies
Allocations and lettings policies
Antisocial behaviour and crime policies
Complaints and compensation policies
Neighbourhood and estates policies
Repairs and improvements policies
Resident support policies
Sign up or sign in
L&Q online account
About L&Q
Our history
Our leadership team
Our vision and values
Diversity and inclusion at L&Q
Our purpose
Sustainability at L&Q
Tenant Satisfaction Measures
Effective complaints handling
Keeping properties in good repair
Maintaining building safety
Overall satisfaction
Respectful and helpful engagement
Responsible neighbourhood management
Building and fire safety
Building and fire safety glossary
Building and fire safety management
High-rise building safety management
Our building safety programme
Report a fire or structural safety issue
Charging for remediation work
Request a copy of your building's fire risk assessment
Building safety inspections
Fire safety FAQs
Government announcements for building safety
How to keep your home and building fire safe
Barbeque safety
Candle fire safety
Electrical devices fire safety
Fire door safety
How to prevent a balcony fire
What to do in the event of a fire
Contact us
Compensation
Complaints
Our offices
Online forms
Cost of living support
L&Q community
Antisocial behaviour
Hate crimes and harassment
Domestic abuse
Report domestic abuse
Resident involvement and accountability
L&Q's annual Resident conference
Opportunities to get involved with us
Opportunities in service improvement
Opportunities at a strategic level
Apply to join our Resident Services Board
Opportunities in your local area
Other ways to stay informed
Why resident involvement is important
Register your interest in resident involvement
The impact of resident involvement
Safeguarding residents and the community
Customer satisfaction surveys
Your home
Homeowners
Equity loans
Mortgage advice for leaseholders living in apartment blocks
Remortgaging and further advances
Selling or transferring your home
Pre-sale enquiries
Selling your shared ownership home
Transferring ownership of your home
Staircasing
Subletting
Your lease
Extending your lease
Home improvements and alterations
Statement on doubling ground rent clauses
L&Q Living
L&Q Living North West
TrustCall
TrustCall plans
L&Q Living North West enquiry form
Supported Housing
Our Major Works investment programme
Major works programme updates
Protecting yourself from scams
Putting things right
Reasonable adjustments
Rent and service charges
Changes to rent from April
Consulting over charges (Section 20)
How to pay L&Q
Service charges
Repairs and maintenance
Damp and mould
Preventing damp and mould in your home
Resident rights
Common housing terms and what they mean
How your home and services are regulated
How your home is fit for human habitation
How your home meets health and safety laws
The government's Decent Homes Standard
Your right to repairs
Your rights as a shared owner
Your rights in your tenancy agreement
Tenants
Buying your home
Buying your London Living Rent, Rent to Homebuy or UpToYou home
Right to Acquire: buying your home
Right to Buy: buying your home
Shared ownership
Social HomeBuy
Moving home
Downsizing
Ending your tenancy
Ending your PRS, IMR, LLR or UP2U tenancy
Ending your social rent tenancy
Mutual exchange
Rehousing
Rental options
Social housing rent
Lodgers and subtenants
Your housing management service
Communal cleaning services
Estate inspections
Help & advice
Find a home
CleanStart
Register your interest in CleanStart
FAQs for Trafford and North West residents
L&Q Energy
Limelight
Limelight room hire booking form
L&Q Foundation
About the L&Q Foundation
The history of the L&Q Foundation
Community centres
Employment support and advice
Employment support case studies
Register your interest in finding work
Support with budgeting and debt
Pound Advice case studies
Local funding opportunities
The Beam Park development fund
Community grants programme
The Get Set Go project
Register your interest in the Get Set Go project
Walthamstow Stadium Community Sports Trust Fund
The Turlogh O'Brien scholarship programme
Investors
Financial performance
Investor information
Media centre
Blogs
Fighting social housing stigma: I am social campaign
Homelife
News
Our social media channels and policy
Suicide Prevention Campaign
Working at L&Q
Career pathways
Why work for L&Q
Benefits
Accessibility
Cookies policy
Modern Slavery Statement
Privacy Policy
Tax strategy
Terms and conditions
Website terms of use
