Diversity and inclusion are vital to delivering our social mission

In recognition of its importance to the success of our organisation, inclusion is one of our five core values.

It’s an important part of our social contract with residents and stakeholders that the people in our organisation reflect the wider community.

Bringing together a diverse range of people also helps us perform to our best, whether providing great services, investing in the quality of our homes or realising our ambitions to build more to help solve the housing crisis.

Building services and homes that meet the needs of our diverse resident community is at the heart of this work. The online resident community and the LGBT resident forum are crucial partners in helping us get this right.

We draw strength from our differences

We're proud of our inclusive culture and want to be a place where everyone can be themselves at work.

Our people can be confident that difference is not only accepted but celebrated at L&Q.

We are proactively anti-hate and all our people are recruited, trained and held to account on the basis that discrimination in any form is unacceptable.

We support our people to be good allies and represent and amplify the voices of minority groups in the organisation and wider community.

Our pay gaps in 2021


Gender pay gap
(2020: 5.8%)


Ethnicity pay gap
(2020: 0.9%)


Disability pay gap
(2020: -6.7%)

Staff network groups run by people from across L&Q

  • Ability
    Our disability network
  • Inspire
    Our gender equality network
  • Kaleidoscope
    Our cultural diversity network
  • Spectrum
    Our LGBT+ network

We also have iMatter – our staff wellbeing programme.

Related documents

L and Q's logo

Our diversity report 2022

Read our full diversity report for the year 2021/22
A woman looking at L&Q's Diversity report on a tablet device

Our fair pay report 2022

Read our full fair pay report for the year 2021/22