Construction worker on site

Career pathways

Whatever choices you make, we'll support you and help you achieve your goals
L&Q employee checking IT servers
We employ people across a range of roles. We can support you to achieve your career goals.
Below, some of our people talk about their jobs across key areas of our business.

Direct Maintenance

Our Direct Maintenance team work to keep our homes in good repair and our customers satisfied. Roles include:

  • Multi-skilled Operatives
  • Maintenance Supervisors
  • Building Surveyors

Paul Griffiths, Direct Maintenance Technician

Direct Maintenance Technician, Paul Griffiths, shows us around his office and tells us about what attracted him to L&Q

IT

A career in our IT team means helping support the technology the business relies on. Roles cover such areas as:

  • Administration
  • Applications support
  • Development
  • Infrastructure
  • Support

Steve Smith, Workplace Technologies Lead

Workplace Technologies Leader, Steve Smith, talks about his role in IT, working at L&Q and his love for sport

Customer Services

Our Customer Services team are the first point of contact for our customers and vital to our mission. Roles cover such areas as:

  • Contact centre
  • Customer relations

Kiean Millin, Senior Customer Service Advisor

Senior Customer Service Advisor, Kiean Millin tells us about his role, working for L&Q and his love of fitness

L&Q Living

L&Q Living offer a broad range of careers in care and support. Roles can include:

  • Care Manager
  • Bank Support Worker
  • Care and Support Assistant

Nancy Daniel, Care Manager

Care Manager, Nancy Daniel tell us why she joined L&Q and about her passion for cooking

Early careers

Supporting our people on their career journey is very important for us. We provide a variety of initiatives for people to achieve their potential and career aspirations within L&Q.

We run LevelUp programmes designed to build skills, knowledge and confidence, putting you in a better position to LevelUp when opportunities arise.

Through these initiatives, we support our people on their career path and in turn, secure the future analysts, surveyors, carpenters, managers and leaders of L&Q. 

Our core LevelUp programmes include:

Apprenticeship and graduate programmes

Designed to attract great people who aspire to a career in housing.

Typically, two-year programmes which provide certifications/qualifications along with the opportunity to put that learning into practice on the job.

By the end of the programme, individuals should be both qualified and ready to LevelUp into a permanent position with us.

Take a look at Tommy’s experience in the video here and, if you are interested in applying for an Apprenticeship or Graduate position with us, keep an eye on our jobs page.

Aspiring managers and emerging leaders

12-18 month professional qualifications designed for those with the drive to move into a management or leadership position.

These programmes build key management and leadership knowledge and skills and put individuals in a better position to LevelUp when opportunities arise.

Coaching and mentoring

Career pathways are not always straightforward, we provide both a coaching and a mentoring programme to help our people navigate that journey, explore options, set goals and overcome barriers

Apprentice Site Manager, Tommy Brenlund, talks about his role at our Barking Riverside development, the importance of having a diverse workforce and L&Q's charity football tournament

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Why work for L&Q?

We develop careers across an incredible range of opportunities
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Our vision and values

We combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of
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Ethics and diversity

Diversity and inclusion is vital to delivering our social mission