Construction worker on site

Career pathways

Whatever choices you make, we will support you to achieve your goals
Here you will find some of our people talking about their jobs across key areas of our business.

Direct Maintenance

Our Direct Maintenance team work to keep our homes in good repair and our customers satisfied.

Roles include:

  • Multi-skilled Operatives
  • Maintenance Supervisors
  • Building Surveyors
Direct Maintenance Technician, Paul, shows us around his office and tells us about what attracted him to L&Q

IT

A career in our IT team means helping support the technology our business relies on.

Roles cover such areas as:

  • Development
  • Infrastructure
  • Support
Workplace Technologies Leader, Steve, talks about his role in IT, working at L&Q and his love for sport

L&Q Living

L&Q Living offer a broad range of careers in care and support.

Roles include:

  • Care Managers
  • Bank Support Workers
  • Care and Support Assistants
Care Manager, Nancy, tells us why she joined L&Q and about her passion for cooking

Customer Services

Our Customer Services team are the first point of contact for our customers and vital to our mission.

Roles cover areas such as:

  • Contact Centre
  • Customer Relations
Senior Customer Service Advisor, Kiean, tells us about his role, working for L&Q and his love of fitness

Early careers

Supporting our people on their career paths is very important to us – that's why we provide a variety of initiatives for people to achieve their potential and career aspirations at L&Q.

For example, our LevelUp programmes can help to build professional:

  • skills
  • knowledge
  • confidence

Our LevelUp programmes


These programmes help us support our people on their career paths, and in turn secure the future analysts, surveyors, carpenters, managers, and leaders of L&Q.

  • Apprenticeship and graduate programmes
    Our apprenticeship and graduate programmes are for people who aspire to a career in housing.

    These programmes can take two years to complete and during that time individuals will work towards achieving a specific certification or qualification. They will also get the opportunity to put that learning into practice on the job.

    By the end of the programme, individuals should be qualified and ready to 'level up' into a permanent position with us.

    Take a look at Tommy’s experience in the video – and if you are interested in applying for a role with us, keep an eye on our jobs page.
  • Aspiring managers and emerging leaders
    The Aspiring managers and emerging leaders programme is a professional qualification for our people who want to move into management or a leadership role.

    The programme takes 12-18 months to complete and helps individuals develop their management skills and leadership knowledge. It also puts them in a better position to 'level up' when the opportunity arises.
  • Coaching and mentoring
    Career pathways are not always straightforward – that's why we provide coaching and mentoring programmes to help our people navigate that journey, explore their options, set goals, and overcome barriers.
Apprentice Site Manager, Tommy, talks about his role at our Barking Riverside development, the importance of having a diverse workforce and L&Q's charity football tournament