Construction worker on site

Career pathways

Whatever choices you make, we'll support you and help you achieve your goals
We employ people across a wide-range of roles. Here, some of our people talk about their jobs across key areas of our business.

Direct Maintenance


Our Direct Maintenance team work to keep our homes in good repair and our customers satisfied.

Roles include:

  • Multi-skilled Operatives
  • Maintenance Supervisors
  • Building Surveyors
Direct Maintenance Technician, Paul Griffiths, shows us around his office and tells us about what attracted him to L&Q
Workplace Technologies Leader, Steve Smith, talks about his role in IT, working at L&Q and his love for sport

IT


A career in our IT team means helping support the technology the business relies on.

Roles cover such areas as:

  • Development
  • Infrastructure
  • Support

L&Q Living


L&Q Living offer a broad range of careers in care and support.

Roles include:

  • Care Managers
  • Bank Support Workers
  • Care and Support Assistants
Care Manager, Nancy Daniel tell us why she joined L&Q and about her passion for cooking
Senior Customer Service Advisor, Kiean Millin tells us about his role, working for L&Q and his love of fitness

Customer Services


Our Customer Services team are the first point of contact for our customers and vital to our mission.

Roles cover areas such as:

  • Contact Centre
  • Customer Relations

Early careers


Supporting our people on their career journey is very important for us.

We provide a variety of initiatives for people to achieve their potential and career aspirations within L&Q.

Our LevelUp programmes help to build:

  • skills
  • knowledge
  • confidence
Apprentice Site Manager, Tommy Brenlund, talks about his role at our Barking Riverside development, the importance of having a diverse workforce and L&Q's charity football tournament

Our LevelUp programmes:


Apprenticeship and graduate programmes

These are designed to attract great people who aspire to a career in housing.

Typically, they are two-year programmes which provide certifications/qualifications along with the opportunity to put that learning into practice on the job.

By the end of the programme, individuals should be both qualified and ready to LevelUp into a permanent position with us.

Take a look at Tommy’s experience in the video above and, if you are interested in applying for an apprenticeship or graduate position with us, keep an eye on our jobs page.


Aspiring managers and emerging leaders

A 12-18 month professional qualification designed for those with the drive to move into management or a leadership position.

This programme helps build key management and leadership knowledge and skills, and put individuals in a better position to LevelUp when opportunities arise.


Coaching and mentoring

Career pathways are not always straightforward, we provide both a coaching and a mentoring programme to help our people navigate that journey, explore options, set goals and overcome barriers.

 

Through these initiatives, we're able to support our people on their career path and in turn, secure the future analysts, surveyors, carpenters, managers and leaders of L&Q.