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Introducing the online resident account

Find out about the new L&Q online resident account and how to sign up
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Sign up for an online account

Check your rent statements and make a payment at a time to suit you

Access your account with us, anytime, anywhere


Account balance

Check your account balance

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Account transactions

View your latest transactions

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Make a payment

Make a payment online

It's easy to sign up for an account, you just need to:

  • Find your tenancy or customer reference*
  • Go to the online account page and select sign up
  • Fill in our simple sign up form
  • Confirm that your address is correct
  • Enter the code we will email to you
  • Open your dashboard to access our online services

*Your tenancy or customer reference is printed on your rent statement or service charge letter.

If you cannot find it, please fill in our online account support form and we'll send it to you.

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Have a question?

Find the answer to your questions and get help with our new online account