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The L&Q online account

Why you should create an account and how to do it

Access your account with us, anytime, anywhere

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Account balance

Check your account balance

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Account transactions

View your latest transactions

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Make a payment

Pay online or set up a Direct Debit

How to sign up

To sign up for an account, you will need to:

  • find your tenancy or customer reference*
  • fill in the online sign up form
  • confirm that your address is correct
  • enter the code that we email to you
  • open your dashboard to access our online services

*Your tenancy or customer reference is printed on your rent statement or service charge letter.

Help with sign up

If you need help with signing up for an account or can't find your tenancy reference, you will need to fill in our online support form