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Introducing the online resident account

Find out about the new L&Q online resident account and how to sign up

Access your account with us, anytime, anywhere

It's easy to sign up for an account, you just need to:

Find your tenancy or customer reference*
Go to the online account page and select sign up
Fill in our simple sign up form
Confirm that your address is correct
Enter the code we will email to you
Open your dashboard to access our online services

*Your tenancy or customer reference is printed on your rent statement or service charge letter.

If you cannot find it, please fill in our online account support form and we'll send it to you.