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The L&Q online account

Why you should create an account and how to do it

Access your account with us, anytime, anywhere


Account balance

Check your account balance

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Account transactions

View your latest transactions

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Make a payment

Pay online or set up a Direct Debit

How to sign up

To sign up for an account, you will need to:

  • find your tenancy or customer reference*
  • fill in the online sign up form
  • confirm that your address is correct
  • enter the code that we email to you
  • open your dashboard to access our online services

*Your tenancy or customer reference is printed on your rent statement or service charge letter.

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Help with sign up

If you need help with signing up for an account or can't find your tenancy reference, you will need to fill in our online support form