Pre-sale enquiries

Guidance for when you’re selling your home and the buyer's solicitor asks you to provide a pre-sale enquiry pack – also known as a management pack or LPE1/landlords enquiry pack. This includes information about the pack and how to request these details.

Pre-sale enquiry pack

Once a buyer has been found for your home, their solicitor will usually ask yours to provide information about any management enquiries they may have – known as a pre-sale enquiry pack.

In an open-market sale or a shared ownership resale, the lease is ‘assigned’ to the new owners. This means the buyer takes over the existing lease and all responsibilities attached to it.

To protect the buyer’s interests and comply with the terms of any mortgage, their solicitor will usually ask for information about:

• ownership of the property – details of the freeholder and any managing agents
• any statutory notices served on the current leaseholder
• any major repair schemes planned in the next five years
• service charge accounts (estimates and actual)
• the building insurance schedule
• the current balance on the service charge/sub-account
• the current fire risk assessment
• any asbestos reports
• the amount of ground rent

This information forms the pre-sale enquiry pack and there is a fee for providing these details.

View our full list of administration fees (PDF).

We also provide a similar pack for owner-occupiers living in homes on our estates where service charges or management charges are payable to us.

As the current homeowner, you'll be responsible for covering the administration costs for providing this pack.

If you have an independent managing agent, your solicitor will need to contact them directly to confirm any additional costs they may charge. Any applicable managing agent costs will be shared with your solicitor at the appropriate time.

Please note that the compilation of a pre-sale enquiry pack takes on average 10 working days. However, depending on the complexity of the request, and capacity, this can take up to 15 working days. Therefore, to avoid any delays it's important that your solicitor requests the pack in good time.

If a pack has been provided within the last six months, but the sale has not been completed, solicitors sometimes request updated information – which we can provide as a mini-pack. For the current fees payable, you can refer to our above list of administration fees.