Allocations and lettings policies

 

Our allocations and lettings policies outline how we make the best use of each home.

They also detail the standards you can expect when we prepare an empty home for the next resident.

  • Tenure policy

    This policy sets out the types of tenure we offer, including different types of tenancy agreements, as well as homes for sale.

    It intends to give some general guidance on these tenure options, for those who are considering a home with L&Q in the future, as well as those who already have an agreement with us. 

    Tenure policy (PDF)

  • Temporary Relocation During Repairs policy

    We aim to keep your home safe and working well and will do this by carrying out essential repairs and improvements.

    Our policy explains how we assist residents who may need to temporarily move out, but only when repair work cannot safely be done while they’re living in their home.

    It also outlines the types of situations where this may apply, and how we work to minimise disruption and help residents return home as soon as possible.

    Read our Temporary Relocation During Repairs policy (PDF)