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Contact us

We're here to help if you need to get in touch with us about something or can't find what you are looking for
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Our aim is always to give you the best service we can – but accept that from time to time things can go wrong
West Ham Lane office

Our offices

If you need to visit one of our offices, it's best to check our opening times and details before you come
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Have a question?

Visit our help and advice pages for answers to your most frequently asked questions
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Antisocial behaviour

Information about antisocial behaviour and how to report it
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Supplying goods or services

If you are interested in supplying goods or services to L&Q, we advertise all our requirements on our supplier portal
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Guidance on how to make a claim for compensation for personal injury or damage to personal possessions

Get in touch

Customer service centre

0300 456 9996

(020 8189 9996)

Monday to Friday from 8am to 6pm (excluding bank holidays)

Outside these hours, we operate an emergency-only service

Home sales

0300 456 9997

(020 8189 9997)

Monday to Friday from 8am to 6pm (excluding bank holidays)

Head office

0300 456 9998

(020 8189 9998)

For all business inquiries, please contact our Head office

Calls to 0300 numbers cost no more than calls to landlines (01 or 02 numbers) and this cost will vary according to your phone provider. They are usually included in any free minutes you have.

British Sign Language (BSL) users

We’ve partnered with Sign Solutions to provide access to BSL interpreters if you need help when contacting us.

Connect to an interpreter

This service is available 24 hours a day. However, outside our normal opening hours, we operate an emergency-only service.

The best web browser to use this service from is Google Chrome, but you may need to adjust your browser settings for it to work. If this applies to you, please read the Sign Solutions troubleshooting guide.

For more information about the InterpretersLive! app, visit the InterpretersLive! website.

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