L&Q employee speaking to resident

Contact us

If you need to get in touch with us about something or can't find what you are looking for, we are here to help
Resident on the phone

Complaints

Our aim is always to give you the best service we can – but accept that from time to time things can go wrong
West Ham Lane office

Our offices

If you need to visit one of our offices, it's best to check our opening times and details before you come
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Have a question?

Visit our help and advice pages for answers to your most frequently asked questions
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Antisocial behaviour

We will support residents experiencing antisocial behaviour, and take decisive action to prevent it
construction site

Supplying goods or services

If you are interested in supplying goods or services to L&Q, we advertise all our requirements on our supplier portal
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Compensation

Guidance on how to make a claim for compensation for personal injury or damage to personal possessions

Get in touch

Customer service centre

0300 456 9996

Monday to Friday from 8am to 6pm (excluding bank holidays)

Outside these hours, we operate an emergency only service

Home sales

0300 456 9997

Monday to Friday from 8am to 6pm (excluding bank holidays)

Head office

0300 456 9998

For all business inquiries, please contact our Head office

Calls to 0300 numbers cost no more than calls to landlines (01 or 02 numbers) and this cost will vary according to your phone provider. They are usually included in any free minutes you have.

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