L&Q employee speaking to resident

Contact us

If you need to contact us about something or can't find what you're looking for, we're here to help
Resident on the phone


Our aim is always to give you the best service we can – but accept that from time to time things can go wrong
Resident with arm in sling


We never want to let you down, but if we do, we'll consider offering compensation in certain situations
Person scratching a car

Antisocial behaviour

We'll support residents experiencing antisocial behaviour, and take decisive action to prevent it
West Ham Lane office

Our offices

If you need to visit one of our offices, it's best to check our opening times and details before you come
construction site

Supplying goods or services

If you're interested in supplying goods or services to L&Q, we advertise all our requirements on our supplier portal
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Have a question?

Visit our help and advice pages

Customer service centre

0300 456 9996

Monday to Friday: 8am - 6pm (excluding bank holidays)

Outside these hours, we operate an emergency only service

Home sales

0300 456 9997

Monday to Friday: 8am - 6pm (excluding bank holidays)

Head office

0300 456 9998

For all business inquiries please contact our Head office

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