We aim to protect residents' rights to live safely and free from harm or abuse. If you think somebody is in danger or needs support, please report it to us and the relevant authorities.

Hate crimes

A hate crime is any crime committed against someone because of their disability, transgender identity, race, religion or belief, or sexual orientation.

It can include:

  • threatening behaviour
  • assault
  • robbery
  • damage to property
  • inciting others to commit hate crimes
  • harassment
  • online abuse

Harassment

Harassment is any unlawful behaviour that makes someone feel intimidated or offended.

Persistent unwanted conduct towards someone because of their age, sex, disability, gender reassignment, race, religion or belief, or sexual orientation is considered harassment.

It can include:

  • spreading malicious rumours
  • threats of intimidation
  • regularly undermining someone
  • face-to-face verbal abuse

Harassment can also happen electronically or in writing.

How to report hate crimes or harassment

If you’re worried you, or someone else, might be in immediate danger, always call 999 first.

If you’re worried you, or someone else, might be the victim of harassment or a hate crime we can help:


Report a hate crime or harassment


Call us on 0300 456 9996.

National and local support services

We also work with several specially trained agencies that have helped other residents to feel safe again. You can speak in confidence to:

 

CATCH

They offer a safe space to talk, advice and an advocacy service for people facing hate crime in London.


Community Security Trust 

This service provides 24-hour support and advice for victims of anti-Semitic hate crimes in the UK. 

Call 0800 032 3263


Crimestoppers 

This 24-hour service gives you the power to report crimes anonymously. 

Call 0800 555 111


Equality and Human Rights Commission

This service provides support and advice on discrimination and human rights issues.

Call 0808 800 0082

If you have a disability or need extra support, call 0161 829 8327, leave a message and someone will get back to you. 


Galop

This service provides support and advice for LGBT+ people experiencing sexual violence, domestic abuse or a hate crime.

Call 020 7704 2040 (London) or 0800 999 5428 (National), Monday to Friday from 10am to 5pm.
 

True Vision

This service provides support and advice about hate crimes and how to report them, including a reporting facility if you don’t want to report the incident directly to the police.


Victim Support

This service provides 24-hour support and advice for victims and witnesses of crime and antisocial behaviour.

Call 0808 168 9111

Related content 

L&Q's Hate Crimes and Incidents policy (PDF)

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