L&Q's strategic plans

 

Find out about the nine plans we're using to deliver our corporate strategy between 2026 and 2031.

 

Our strategy and commitments

Our corporate strategy, Our Future Shape 2026-31, sets out what we want to achieve over five years and the three commitments we're working towards:

  • we’ll provide social homes to meet housing need
  • we’ll provide good landlord services
  • we’ll be an efficient organisation that maximises our impact

Read Our Future Shape 2026-31 (PDF, 1MB)

Nine strategic plans explain how we'll deliver these commitments. They set out the actions we'll take, how we'll measure progress and how we'll manage risks between 2026 and 2031.

 

Data control

How we use, manage and protect data.

Find out more about our Data Control strategic plan

 

Environment and climate change

How we make homes and neighbourhoods more sustainable and reduce our environmental impact.

Find out more about our Environment and Climate Change strategic plan

 

Financial control and resilience

How we manage our finances, remain financially strong and deliver value for money.

Find out more about our Financial Control and Resilience strategic plan

 

Growth

How we deliver more social homes.

Find out more about our Growth strategic plan

 

Health and building safety

How we keep homes safe and meet legal requirements.

Find out more about our Health and Building Safety strategic plan

 

Investment in homes

How we keep existing homes safe and in good condition.

Find out more about our Investment in Homes strategic plan

 

Organisational governance and control

How we make sure L&Q is well run, meets its responsibilities, improves how we work and involves residents.

Find out more about our Organisational Governance and Control strategic plan

 

People and talent

How we support and develop a skilled, diverse and inclusive workforce.

Find out more about our People and Talent strategic plan

 

Service delivery

How we improve services and make it clear what you can expect from us.

Find out more about our Service delivery strategic plan

 

See how we're performing

We publish our performance against the commitments in Our Future Shape so you can see what's going well, where we need to improve and what we're doing about it.

L&Q's latest performance against our strategic commitments

 

Last updated: September 2026