L and Q building overlooking the Thames

About L&Q

We provide homes and neighbourhoods everyone can be proud of

At L&Q we believe passionately that people's health, security and happiness depend on where they live

We house around 250,000 people in more than 105,000 homes, primarily across London, the South East and North West of England – but we’re more than just a registered charitable housing association.

Our vision is that everyone deserves a quality home that gives them the chance to live a better life.

This echoes our purpose to provide homes and neighbourhoods everyone can be proud of. We will do this by delivering safe, high-quality homes, services and support for all of our residents.

The front cover of L and Q's Corporate Strategy

Our five-year Corporate Strategy

Our five-year Corporate Strategy sets out our ambitions and three major priorities
Employees meeting

Our vision and values

Everyone deserves a quality home that gives them the chance to live a better life
Girl eating a strawberry

Our Customer Promise

Our Customer Promise sets out five things we pledge to do for you
A row of L&Q homes

Our history

The history of L&Q dates back nearly 60 years to our inception in 1963
Diverse couple at home. Dad kisses daughter

Ethics and diversity

We believe that diversity and inclusion are vital to delivering our social mission
L&Q staff sat together in the office

Our people

The Executive team and Group Board oversee all aspects of our work
Residents sat in the garden

Residents report

Every year we report on our performance and what you can expect from us
A family walking through an L&Q estate

Sustainability at L&Q

We have a duty to deliver wider benefits to society, above and beyond providing homes
The front cover of L and Q's Governance Report

Governance at L&Q

This report outlines important governance issues addressed in 2022 and our plans for the future