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How to keep your home and building fire safe

Help us keep you and your home safe

There are lots of things you can do to help keep your home and building safe:

  • allow access to our staff and contractors who need to service or maintain fire equipment, such as smoke detectors
  • if you live in a flat, make sure your front door has a self-closing device and that the door closes correctly
  • tell us if you think your front door is damaged or isn’t closing properly
  • never use a barbeque (BBQ) on a balcony
  • don’t use your balcony for storage
  • if you smoke, regardless where, make sure cigarettes are put right out and disposed of properly
  • don’t keep any items in communal areas, we want you to be able to leave your building easily and for the emergency services to do their work without tripping over
  • don’t leave any open flames such as candles unattended
  • don’t cover heaters and keep them well away from other items
  • keep all electrical appliances clean and in good working order
  • don’t tamper with the electrical or gas supply to your home
  • don’t block any vents in your home
  • make sure your family know what to do in the event of fire
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Get in touch

If you have any concerns about the safety of your building, please contact our customer service centre as soon as possible

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Have a question?

Visit our help and advice pages on building and fire safety
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