We're here to help resolve any issues causing concern to you and your community

Your home is your safe place, a place where you want to feel secure both inside and around your neighbourhood.

Sadly, we know that sometimes things like antisocial behaviour (ASB) can affect your quality of life, so it’s important that you know what is and isn’t ASB and what we can support you with and what should be reported to the police.  

Types of ASB:

ASB includes a wide range of unacceptable behaviours, including:

  • hate-related incidents based on race, sexual orientation, gender, disability or belief
  • verbal abuse, harassment, intimidation or threatening behaviour
  • vandalism or damage to properties
  • prostitution, sexual acts or kerb-crawling
  • criminal behaviour
  • misuse of communal or public areas
  • physical violence
  • domestic abuse

How to report ASB

If you feel at risk of harm, you should always call the police. If this risk is imminent you should call 999, otherwise, you should call 101. 

You can also report the offence online by visiting the Police.uk website.

Once you have a crime reference number, please contact our customer service centre online or by calling 0300 456 9996.

What we don't consider to be ASB

ASB can be difficult to define, and although often annoying, there are some types of behaviours that are not classed as antisocial, including:

  • children playing in the street or communal areas – unless they're causing damage to your home
  • cooking smells
  • DIY in reasonable hours
  • minor car repairs
  • young people gathering socially – unless they are rowdy, inconsiderate and intimidating to individuals
  • someone parking lawfully outside your home
  • civic disputes between neighbours (boundary issues or shared driveways)

If you're a victim or witness of ASB

Please visit our frequently asked questions section to find out more about what we'll do if you're a victim or witness of ASB.

Related content

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Domestic abuse

Information about domestic abuse and how to report it
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Hate crimes and harassment

Information about hate crimes and harassment and how to report it

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