L&Q charcoal textured image on content page header

TrustCall price plans and bundles

Pick a plan that's right for you or your loved ones

Each plan is tailored to meet individual needs and offers the best long-term value.

We include free installation and no cancellation fee.

Bundles What's included Price 
Homesafe
(1, 2)

Our basic bundle is for those who want to feel safe and more confident at home, knowing that help is only the press of a button away.

Includes:

  • Smart Hub
  • Monitoring and home response callouts
  • Choice of standard or falls pendant
  • Lifting service*
  • Home installation and setup
  • Supra keysafe**
From £8 per week with VAT relief
Environmental
(3, 4, 5)

Ideal for anyone. We manage the activations and batteries for each sensor to ensure that the equipment is always working.

Includes:

  • Smart Hub
  • Monitoring and home response callouts
  • Choice of standard or falls pendant
  • Monitored Carbon monoxide CO2 alarm
  • Monitored smoke alarm
  • Optional flood sensor
  • Lifting service*
  • Home installation and setup
  • Supra keysafe**
From £14 per week with VAT relief
Falls risk
(6)

For those who are prone to falls and may be unable to call for help themselves, our self-activating falls alarm can do this for you.

Includes:

  • Smart Hub
  • Monitoring and home response callouts
  • Falls pendant
  • Bed sensor
  • Lifting service*
  • Home installation and setup
  • Supra keysafe**
From £15 per week with VAT relief
Dementia
(7, 8)

For those living with dementia, a safety system to help manage the associated risks.

Includes:

  • Smart Hub
  • Monitoring and home response callouts
  • Falls pendant
  • Monitored smoke alarm
  • Bed sensor
  • PES
  • Optional Dementia Pet
  • Lifting service*
  • Home installation and setup
  • Supra keysafe**
From £23 per week with VAT relief
Tracking
(9)

For those who are out and about the community but need some additional support.

Includes:

  • Monitoring service
  • Choice GPS tracking device
  • Home installation and setup
From £7 per week with VAT relief

 

* Lifting service

Lifting service is available if you purchase monitoring and response only.


** Supra keysafe

Required for plans with monitoring and response. Provided and installed for a one-off cost of £69.99.

 

VAT relief explained

If you’re disabled or have a long-term illness, you will not be charged VAT on products designed or adapted for your own personal or domestic use.

 

Plans tailored to your needs

Call 0300 777 7777 to enquire about any of our plans.

If you can't find the right plan, get in touch and we'll create a plan tailored to your needs.

Supra Keysafe

The Supra Keysafe is a police-approved key safe that offers you peace of mind should you find yourself locked out of your home, meaning you won’t have to fork out for a locksmith if you’re left stranded.

It is also very useful if carers need to gain access to your home or if you need a family member to pop over if you’re away.

It's a discreet and secure box fixed to an external wall on or near your property and can be accessed by entering a unique code.

Our Supra Keysafe is required for monitoring and response plans and is installed for a one-off charge of only £69.99.