Evictions at L&Q

Find out when we may consider eviction, how we'll support you to keep your home, how we approach legal action and how many evictions took place in 2025/26.

Our approach to evictions

Evicting someone is always a last resort. We want you to have a safe, secure home and to keep your tenancy wherever possible.

Before taking legal action, we'll work with you to understand what's happening, offer support and look at other ways to resolve the problem.

Support to help you keep your home

If you're having difficulty paying your rent or meeting the conditions of your tenancy, contact us as early as possible.

Depending on your circumstances, we may be able to help with:

agreeing a payment plan for rent arrears
financial and budgeting support
referrals to specialist debt advice
support through the L&Q Foundation
tenancy support
help to address antisocial behaviour

Contacting us early gives us more time to understand what's happening and look for a solution with you.

Call our customer service centre

When we may consider eviction

We may consider legal action to end a tenancy when there are serious tenancy problems that we have not been able to resolve in another way.

Reasons may include:

rent arrears that have not been resolved
serious or ongoing antisocial behaviour
a combination of rent arrears and antisocial behaviour
other serious breaches of your tenancy agreement

We consider each case individually and take account of the circumstances before deciding what action to take.

Taking legal action

We will only consider eviction when we have not been able to resolve serious tenancy problems in another way.

If we decide that legal action is necessary, we'll explain what is happening and what you need to do.

The process and your rights will depend on the type of tenancy you have and the reason we are taking action.

Evictions in 2025/26

There were 229 evictions from our social rented, supported living and affordable rented homes.

Of these:

134 (58.5%) were for rent arrears
39 (17%) were for antisocial behaviour
3 (1.3%) were for both rent arrears and antisocial behaviour
53 (23.1%) were for other tenancy-related reasons

More than half of evictions were related to rent arrears.

If you're worried about paying your rent, contact us as early as possible so we can understand your circumstances and help you find the right support.

If you're worried about your tenancy

We'll listen to what's happening, talk through your circumstances and help you find the right support.

The earlier you contact us, the more time we'll have to work with you to try to resolve the problem.