The impact of resident involvement
We believe that resident involvement is more than just “the right thing to do” – it helps us improve our service and develop more resident-focused ways of working. Here, you’ll find real stories about resident's impact on L&Q.
Sharing the impact of resident involvement
We measure the success of our resident involvement programme using a tool that links our actions to our goals. We believe that good practices of resident involvement will:
- improve your relationship with L&Q
- improve your experience with L&Q
- achieve operational excellence
- improve colleague wellbeing and motivation
You can also watch a short video on how residents have gotten involved and the positive impact they've made within your neighbourhoods:
Hear from some of our residents on their experiences and motivations for working with us
Get involved
Register your interest in resident involvement
Opportunities to get involved with us
