The impact of resident involvement
We believe that resident involvement is more than just “the right thing to do” – it helps us improve our service and develop more resident-focused ways of working. Here, you’ll find real stories about resident's impact on L&Q.
Sharing the impact of resident involvement
We measure the success of our resident involvement programme using a tool that links our actions to our goals. We believe that good practices of resident involvement will:
- improve your relationship with L&Q
- improve your experience with L&Q
- achieve operational excellence
- improve colleague wellbeing and motivation
You can also watch a short video on how residents have gotten involved and the positive impact they've made within your neighbourhoods:
Hear from some of our residents on their experiences and motivations for working with us
Latest resident involvement news and case studies
Related content
Register your interest in resident involvement
Opportunities to get involved with us
