
The impact of resident involvement
We believe that resident involvement is more than just “the right thing to do” – it continuously helps us improve our service and provide more resident-focused ways of working.
How we'll share the impact of resident involvement
We’re currently working on an outcomes framework to measure and communicate the impact of our resident involvement activity in pursuit of clearly defined outcomes.
This will help us to improve our involvement activity and demonstrate the value of working collaboratively with residents.
We hope to share an update on the outcomes framework later in 2023.
In the meantime, watch the video and read our case studies below to find out more about how residents have been involved so far and what impact they've had on L&Q and our neighbourhoods.
Hear from some of our residents on their experiences and motivations for working with us
Latest resident involvement news and case studies
Related content

Register your interest in resident involvement

Opportunities to get involved with us
