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What to do in the event of a fire

Make sure you know what your building's fire strategy is
We have one of two strategies in most of our buildings – stay put or evacuate.

The stay put strategy is often used in buildings where the fire can be contained where it started and there is little risk of it spreading.

Evacuation is used if the building is not designed for stay put – we will provide fire alarms in these cases.

Make sure you know what to do in the event of a fire. If you live in a block, there will be a fire safety notice near the front door to the building telling you what is best to keep you safe.

You should also have been given a copy of your fire safety notice when you moved into your home. If you no longer have this you can request a copy of your building’s strategy by contacting your Property Manager.

Regardless of the strategy for your building, if you’re concerned, or fire or smoke affects your home, the best thing to do is leave the building immediately and call the emergency services on 999 as soon as it is safe to do so.

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Have a question?

Visit our Frequently Asked Questions (FAQs) page on building and fire safety

Get in touch

If you have any concerns about the safety of your building, please contact our customer service centre online or by calling 0300 456 9996