L&Q's Publication Scheme

 

Find information about how L&Q is run, how we manage homes and services, how we manage our finances and how we're performing. 

 

About our Publication Scheme

Our Publication Scheme brings together information we publish about L&Q and the way we manage social homes and services. 

We organise it by subject so you can quickly find what you need.

 

Jump to

 

Who runs L&Q and how decisions are made

Find out who runs L&Q, how decisions are made and how residents can influence our work. 

You can also explore the strategies and plans that guide how we manage homes and services and deliver our priorities.

 

How we manage our finances

Find out where the money we use comes from, how we spend and invest it and how we make sure our finances are managed responsibly.

 

How we look after homes

Find out about the homes we own and manage, our repairs service and our environmental plans.

 

How we're performing

Find out how we're performing, what residents think of our services and where we need to improve. 

 

Your housing services

Find information about the services we provide, how we manage homes, the policies that guide our work and the support available to you.

 

Records and governance documents

Find information, records and documents that explain how L&Q is governed, how decisions are recorded and the rules we follow.

 

If you cannot find the information you need

If you cannot find what you need on our website, contact us and we'll do our best to help.

From April 2027, you'll also be able to ask us for information through a new online service.

Call our customer service centre

 

Last updated: September 2026