Resident support policies
These policies outline what help we can offer residents facing personal, health, or financial challenges.
They set out how we may provide tailored assistance, like a reasonable adjustment.
They also explain how we work with partner organisations to get support for residents who need it.
- Domestic Abuse policy
We believe no one should live in fear of harm, abuse, or control from someone close to them.
Our policy places the safety and wellbeing of survivors at the centre, using a trauma-informed approach to recognise and respond to abuse sensitively and effectively.
It sets out how we will listen, assist, and act, including through confidential reporting routes, clear risk assessments, and partnership working with specialist agencies and local authorities.
Read our Domestic Abuse policy (PDF)
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- Safeguarding Children policy
This policy sets out our approach towards safeguarding children at risk from harm, neglect and abuse.
It also outlines our commitment to ensuring that children and young people are in a safe, healthy and supportive environment when using our services.
Read our Safeguarding Children policy (PDF)
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- Safeguarding Adults policy
This policy sets out our approach to safeguarding adults at risk from harm, neglect and abuse.
It also outlines our commitment to ensuring that those who are at risk are in a safe, healthy and supportive environment when using our services.
Read our Safeguarding Adults policy (PDF)
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