L&Q's property safety policies
Find out about the policies that help us keep homes and communal areas safe.
These policies explain how we manage abandoned belongings, keep shared spaces clear and meet our responsibilities for maintaining safe communal areas.
You can also find policies about repairs and improvements in another section of our Policy hub.
- Abandoned Goods policy
This policy explains how we manage belongings that have been left behind in homes or communal areas we're responsible for.
It covers residents' responsibilities and the steps we may take when items appear to have been abandoned.
Read our Abandoned Goods policy (PDF, 0.2MB)
- Clear Communal Areas policy
Shared spaces must be kept clear so everyone can use them safely.
This policy explains what residents can and cannot leave in communal areas, and what action we may take to remove items that cause obstructions or safety risks.
It also explains how we meet our responsibilities for keeping communal areas safe, including fire safety requirements.
Read our Clear Communal Areas policy (PDF, 0.2MB)