Guidance on buying your rented home at a discount through the government’s Right to Buy (RTB) scheme. This includes information about your eligibility and the application process.

Important information

If your home used to be owned by the council, but they sold it to us while you were living in it, you may have the Right to Buy. This is called the ‘Preserved Right to Buy’. 

Eligibility

You can apply to buy your home if:

  • you have a protected assured tenancy*
  • you’ve been a public sector tenant for at least three years
  • your home is not about to be demolished**
  • you do not have an undischarged bankrupt, bankruptcy petition pending against you or have obtained a debt relief order
  • you do not have any outstanding possession orders against you

* You would have this if your home used to be owned by the council, but they transferred it to us through a stock transfer. The Right to Buy is protected and was transferred with you to L&Q. This means, by law, we must offer you the same opportunity.

**If you’re unsure, check with your Neighbourhood Housing Lead or Tenancy Sustainment Officer.

 

If you feel that you qualify for the RTB scheme

You may request an application pack by getting in touch with our customer service centre.

We will carry out some basic checks before we send you the pack, but our final decision will be made after we’ve reviewed your full application.

The application process

The RTB scheme has strict time scales that must be met by all parties. These include:

 

1. Application received

We must respond within four weeks, once we receive your application, or eight weeks if you have a previous tenancy with a different landlord.

 

2. Sales offer to be issued

We have 8 to 12 weeks to gather all the information needed for your sales offer. This will detail the property value, discount entitlement and any future costs you may be responsible for.

 

3. Sales offer response

You have 12 weeks to let us know if you want to proceed. During this time, you should read the sales offer thoroughly and get advice on whether this is financially viable for you.

When you apply, we need to know the name of your chosen solicitor.

 

4. Receipt of the sales offer response

If the offer is accepted, we’ll order the conveyancing plans. As soon as these have been received, our solicitors will be instructed. You’ll have three months to organise your mortgage and complete the purchase.

It’s important to know that once you submit your application, we’ll only carry out essential maintenance to your home. Once you become the homeowner, you’ll be fully responsible for all repairs and maintenance, other than communal and external repairs if you live in a flat – and you’ll continue contributing for these maintenance costs.

If you’re accepted for the RTB scheme, we must follow anti-money laundering laws and need you to confirm how you'll be funding the purchase.

If you're using savings, we need evidence showing where this money came from.

Your purchase may be delayed if you don't give us information when requested or do not respond satisfactorily to any questions that may be raised.

We may also need an identity verification agency to confirm your identity. 

 

Additional help and support

Learn more about the RTB scheme from the government. 

Frequently asked questions about RTB

  • Can I afford to buy my home?

    We strongly advise you to get some financial advice before applying to buy your home. This advice will help you get a clear idea of what your future costs are likely to be.

    We have a panel of independent financial consultants (PDF) who can assist you.

    It’s also important to remember that once you buy your home, you're responsible for paying the mortgage, general upkeep and repair costs.

  • Can my family and friends share the right to buy?

    All applicants must have a legal interest in the property, as they’ll be included in the mortgage and legal documents.

    At least one person must want to buy the home. Family members (occupants) cannot buy it on your behalf.

  • What type of fees may I pay during the process?

    Before you decide to buy your home, you may want to have a full structural survey carried out on the property. This thorough examination should highlight any issues that could present a problem in the future. You will need to pay for this survey.

    You will also be expected to pay for your solicitor's fees and any charges your mortgage provider gives you. For example, the arrangement fee.

  • What if I've made improvements to my home?

    Any improvement that you want to be taken into consideration must have been previously approved by us.

    These improvements must have been paid for by you and we’ll need to see proof of this.

    Not all improvements are considered to add value to the home. For example, redecoration or general maintenance.

  • What happens if I decide to sell within 10 years of buying my home?

    If you sell your home within the first five years, you’ll need to pay a percentage of the discount you were originally given. You can contact our customer service centre for advice on what that will be.

    If you sell within the first ten years, we must get first refusal to buy it back at the current market value.