As an L&Q customer, please be assured that fire safety is always a priority for us. To keep your home safe, we maintain fire risk assessments. When we carry out communal area inspections, we check that fire equipment is not damaged and that there are no fire risks in the communal areas.

We have one of two fire strategies in most of our buildings. A 'stay put' strategy or 'simultaneous evacuation'. Stay put strategies are often used in buildings where the fire can be contained where it started and where there is little risk of the fire spreading. Simultaneous evacuation is used if the building is not designed for stay put and we'll provide fire alarms in these cases. Regardless of the strategy, if you’re concerned, or fire or smoke affects your home you should leave the building immediately using the nearest escape route. There is more information on this in our help and advice section.

All of our fire safety arrangements are reviewed by the London Fire Brigade with whom we have entered into a Primary Authority Partnership Scheme. We work closely with the fire authorities and local councils to ensure all fire safety requirements are met, and are kept up-to-date in the event of change. Making sure our residents have a safe place to live is incredibly important to us and we continuously review and improve our fire safety arrangements.

If you live in a property with a communal area, there should be a fire action notice posted on your communal noticeboard which advises you of what to do in the event of a fire. For more advice and guidance on fire safety visit your local fire brigade website and take a look at this leaflet produced by the London Fire Brigade.

See more about fire safety in our help and advice section.