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Make a new complaint
Which category best describes your complaint?
![Resident on the phone](/-/media/project/london-and-quadrant/lqgroup/contact-us/complaints/make-a-complaint-1920x800.jpg)
Poor service from us
![A man and woman looking at a tablet](/-/media/project/london-and-quadrant/lqgroup/your-home/repairs-and-maintenance/lq0809_damp-and-mould-banner-1920-x800_v1.jpg)
Damp and mould
![A pile of rubbish](/-/media/project/london-and-quadrant/lqgroup/contact-us/complaints/fly-tipping-1920x800.jpg)
Fly-tipping
![Person scratching a car with keys](/-/media/project/london-and-quadrant/lqgroup/contact-us/asb/antisocial-behaviour-1920x800.jpg)
Antisocial behaviour
![Man fixing door handle with drill](/-/media/project/london-and-quadrant/lqgroup/your-home/repairs-and-maintenance/repairs-and-maintenance-1920x800.jpg)
Repairs and maintenance
![Resident on the phone](/-/media/project/london-and-quadrant/lqgroup/miscellaneous/contacting-lq.jpg)
Something else
Our complaints and compensation policies and our self-assessment
Complaints policy
Compensation policy
Housing Ombudsman complaint handling code: L&Q's self assessment