Damp and mould complaints
We take reports of damp and mould very seriously. If you spot any signs in your home – no matter how small – please let us know straight away.
How to report damp and mould
The quickest way to report a problem is by calling us on 0300 456 9996.
When to make a complaint
If you've already reported damp and mould and feel we haven’t dealt with it properly, you can make a complaint.
We’ll review what’s happened and work with you to put things right.
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