We may be able to help resolve any issues you have without needing to make a complaint.

Get in touch

If you're not sure whether you should make a complaint just yet, please complete our online form to share your concerns with our customer service centre.


Go to the form


You can also call 0300 456 9996.

Making a complaint

You can make a complaint if you've reported something and are unhappy with how we dealt with it – and we'll try our best to put things right.

Make a complaint

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