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Make a complaint

To make a complaint, please complete the form below. If you would prefer to make a complaint over the phone, please contact our customer service centre by calling 0300 456 9996.

If you want to speak to us about an existing complaint please call our Customer Service Centre on 0300 456 9996

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Where can I find my tenancy or customer reference?

You will find your tenancy or customer reference on your latest rent statement or service charge letter. Please contact our team if you don't have it.

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