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How we’re making our website work better for everyone

HOMELIFE

September 2024

Imagine visiting a website where you can't easily read the text, move around the page or interact with the content. According to Scope, this is a daily struggle for one in four people because many websites aren't designed to be inclusive and accessible.

We are working hard to make our website user-friendly for everyone, whether you use a phone, laptop, or tablet; whether you navigate with a mouse or your voice; whether English is your first language or not.

 

What makes a website inclusive?

An inclusive website can be used by everyone, including people who rely on tools like screen-readers or voice control. It's designed to be simple and intuitive, so anyone can access and use all its features without any effort.

We’re constantly improving our website to make it more inclusive, as this makes it easier for everyone to use

 

How are we making our website more inclusive?

We are:

  • Making it easy to jump to the content for screen-readers
  • Making it easier for you to use with one hand
  • Finding and fixing text and buttons that are hard to see
  • Making content easier to understand
  • Letting you manage more of your tenancy online.

 

Our commitment to accessibility

When we find accessibility issues, we are committed to fixing them. If it takes longer than usual to fix a problem, we add it to our accessibility statement and promise to fix it.

We are committed to continually improving our website and making it more accessible for residents.

If you want to tell us about an accessibility issue you can email our digital team.

Our accessibility statement is where you can find out more about our efforts, request information in alternative formats and report any accessibility issues you find.

Read our accessibility statement