Our mission is to make a positive and lasting contribution to the neighbourhoods in which we work. 

A part of this we have L&Q Inclusion, an initiative that brings residents, staff and the community together to combat social exclusion.  

It’s designed to help achieve our objective through six main themes:  

Our care and support service users are able to apply for grants of up to £250 towards activities such as trips, sporting activities, meals out, parties, music events, arts workshops and outdoor activities. 

We’re setting up timebanks so that our service users can get involved in their local communities by sharing their skills and making new friends. 

Providing volunteering opportunities not only combats isolation and loneliness, it can also be beneficial for people affected by mental health issues. 

L&Q Living service users have access to a wide range of programmes that help provide opportunity. These include confidence building, job search training, job clubs, work placements, construction training and even starting up their own enterprise. 

We reach out to external organisations and businesses to offer them the chance to build social capital by providing free or discounted services to benefit our service users. 

Recognising and celebrating the help that people offer each other is an integral part of L&Q Inclusion. We host annual award ceremonies and large celebratory events including talent shows and dance contents. 

Equality and diversity

"We're proud of our inclusive culture and are striving towards making L&Q a place where everyone can be confident that difference is not only accepted but celebrated in our workplace."

Jan Gale, Head of Diversity & Inclusion 

As part of a commitment to our residents, it's important that we reflect the regions and communities in which we are based.

We celebrate and positively promote diversity within our organisation, fostering an environment where staff at all levels can share experiences and provide mutual respect and support, irrespective of their grade, job title and position.

We're one of the first organisations in the housing sector to publicly report BAME pay and bonus gaps which is key in our drive to becoming a fully diverse and inclusive organisation.