L&Q Living
We provide tailored support for some of the most vulnerable individuals across a range of properties, tenures and communities
Overview
L&Q Living supports more than 10,000 people across London, the South East and North West of England.
We offer housing and support services for:
- people with mental health needs
- individuals with learning disabilities
- older adults
- young people
We understand that everyone’s needs are unique. That’s why our services are personalised – designed to offer choice, involvement and control to help people live more independently.
Our support includes:
- supported living
- housing management
- agency-managed services
Later Life Living
We believe that housing for older people is about more than bricks and mortar. That's why we created our Later Life Living offer.
This offer includes:
Active Living
Safe, affordable sheltered accommodation with regular visits from housing officers or sheltered assistants – typically once a week.
Independent Living (Extra Care)
24/7 staffed accommodation offering personalised support through our dedicated partner agencies. Support ranges from help with daily living tasks to specialist care and medication.
Benefits of Later Life Living
Residents benefit from:
- intensive housing management services
- robust safeguarding procedures
- digital and assistive technology offer
- friendly housing assistants
- dementia-friendly strategy
Supported living
Our supported living services help individuals manage their daily activities safely and independently – outlined within a detailed personalised care plan.
We can provide housing-related support to people living in shared or self-contained accommodation.
Our highly-trained staff are committed to helping residents maintain independence and achieve personal goals.
Support may include:
- help with domestic tasks
- financial management
- participation in hobbies and activities
Agency managed services
We work with over 70 specialist providers to deliver commissioned services across London, the South East and North West of England.
Through partnerships with our Managing Agents and Commissioners, we provide homes for individuals where we do not deliver direct care or support.
Putting inclusion at the heart of what we do
L&Q Inclusion is an initiative led by L&Q Living aimed at reducing social isolation and loneliness among our residents.
The initiative comprises of events and activities throughout the year to provide meaningful opportunities for the people that we support.
L&Q Inclusion is our form of social prescribing - an NHS approach that connects people to community based activities and services to support their wellbeing.
This approach aims to reduce the pressures on the NHS that are placed on them by people visiting their GP because they are lonely rather than ill health.
Within the L&Q Inclusion initiative, we also have themed months. The themed months were introduced to raise awareness of important care and support issues, embed good practice and involve our customers in shaping our services in a fun, meaningful and interactive way.
The themed months are:
- Dignity
- Safeguarding
- Disability Awareness
- Health and Wellbeing
- Dementia and Mental Health Awareness
- Equality and Diversity
During the themed months, we encourage residents to organise events and awareness sessions linked to the theme.
L&Q Living newsletters
