Our team can help to set up your online account

8am - 6pm Monday to Friday speak to our team over chat (if someone's available you'll see an icon bottom right) or call us.

 

You can also fill out a form online and our team will send your sign in details. 

 

Get in touch

Customer service centre

0300 456 9996

(020 8189 9996)

Monday to Friday from 8am to 6pm (excluding bank holidays)

Outside these hours, we operate an emergency-only service

Home sales

0300 456 9997

(020 8189 9997)

Monday to Friday from 8am to 6pm (excluding bank holidays)

Head office

0300 456 9998

(020 8189 9998)

For all business inquiries, please contact our Head office

Calls to 0300 numbers cost no more than calls to landlines (01 or 02 numbers) and costs will vary according to your phone provider. They are usually included in any free minutes you have.


Webchat

You can also message our team on webchat, Monday to Friday from 8am to 6pm, for help with emergency repairs, making payments and more.