How do I keep my home safely warm during winter

HOMELIFE

February 2024

Please see below some tips to make sure that your heating system stays in good working order over winter:

If you haven’t turned your heating on yet, you should test your boiler to make sure it is working. If you have not already done this, please test your boiler now.

If you need to report a breakdown of your gas central heating system, please contact our customer service centre.

If your radiators are cold at the top and hot at the bottom, they’ll need bleeding (a simple process to let excess air out of the radiator). For most residents, this will be your responsibility. It’s easy to do and we have a handy video to help you on our YouTube channel. If you think you may qualify for extra help with this, contact our customer service centre. to let us know.

You can insulate (or ‘lag’) any pipes running outside your home or in cold areas, such as garages to stop them from freezing. You can buy cheap lagging material online, or at any DIY shop. Just cut the lagging to size and wrap up the straight bits of the pipe.