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Report an issue in your home or garden

We aim to reply to repair requests submitted online within five working days.

To speak to us about an existing repair, or for anything urgent, please call our customer service centre on
0300 456 9996 or use webchat.

Description of the issue

JPEG, PNG, PDF… (up to 3 docs of 3MB max)

Please do not attach large documents or photos. This will stop the form from being submitted.

Contact details

Enter the details of someone we can contact to discuss the repair and the address of the property with the issue

Where can I find my tenancy or customer reference?

You will find your tenancy or customer reference on your latest rent statement or service charge letter.

OK, got it!

Arranging an appointment