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Report an issue in a communal area

We're currently experiencing a high volume of repair requests and will be in touch within eight working days to arrange an appointment.

 

We appreciate your patience while our team works hard to respond to everyone.

 

To speak to us about an existing repair, or for anything urgent, please call our customer service centre on 0300 456 9996.

Description of the issue

JPEG, PNG, PDF… (up to 3 docs of 3MB each)

Please do not attach large documents or photos. This will stop the form from being submitted.

Contact details

Enter the details of someone we can contact to discuss the repair and the address of the property with the issue

Where can I find my tenancy or customer reference?

You will find your tenancy or customer reference on your latest rent statement or service charge letter. Please contact our team if you don't have it.

OK, got it!