Make a complaint about damp and mould

To make a complaint, please complete the following form:

Your contact details

Where can I find my tenancy or customer reference?

You will find your tenancy or customer reference on your latest rent statement or service charge letter. Please contact our team if you don't have it.

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Other ways to make a complaint about damp and mould

Online is the quickest way to make a complaint. However, you can also make a complaint:

  • in writing to L&Q Complaints, 29-35 West Ham Lane, Stratford, London, E15 4PH
  • by calling 0300 456 9996
  • by emailing our Complaints team