Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Browse Help & Advice categories
Most popular Trafford and North West tenant articles
- What is a change of tenancy?
- Is L&Q the same as the council?
- How do I get an L&Q home?
- Am I allowed to own a pet?
- How do I prevent pests?
- How much is my weekly rent?
- How do I buy an L&Q shared ownership property?
- How can I get an update on a repair order?
- How do I report a broken fence?
- A noise nuisance – is it antisocial behaviour?
- Are you struggling to pay your rent or services charges?
- What is L&Q's damp and mould policy?
- Garden nuisance – is it antisocial behaviour?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- How do I sign up?
- How do I get a copy of my tenancy agreement?
- What pets can I keep?
- How do I apply for a parking bay?
- What are the items on my service charges statement?
- How do I end the tenancy on behalf of someone who has passed away?
- How do I pay for my heat consumption?
- How do I report a ground maintenance issue?
- What should I do if I need support with my own mental health?
- I have no heating / hot water
- Litter and rubbish – is it antisocial behaviour?
- What is my account balance?
- What are service charges?
- What can I do if I'm the victim/witness of antisocial behaviour?
- How much is my weekly rent?
- I've forgotten my password, what should I do?
Most popular Tenant articles
- Can I have more bedrooms than I need when moving by mutual exchange?
- I'd like to add an occupant. What should I do?
- How can I move to another L&Q property?
- I've signed a mutual exchange but no longer want to move. Can I cancel the exchange and stay in my home?
- A noise nuisance – is it antisocial behaviour?
- Can I change my tenancy from sole to joint?
- Do I get to stay in the property as I'm an occupant and not on the tenancy?
- I'm pregnant, is my unborn child taken into consideration when checking bedroom eligibility?
- How do I get a copy of my tenancy agreement?
- How does the bidding processes work?
- How do I register or search for mutual exchange?
- There has been a succession already for this property. Can I still live here as a succession?
- How do I report a broken fence?
- How much is bedroom tax and how is this calculated?
- Am I allowed to own a pet?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- Do you still offer Voluntary Right to Buy to tenants who don't qualify for the Right to Buy or Right to Acquire?
- I'd like to change my tenancy from joint to sole as the other party has moved out. What should I do?
- How long does a mutual exchange take?
- Can I move to a property with fewer bedrooms than I need when moving by mutual exchange?
- Rent balance by text message
- What are minor and major adaptations?
- I'm locked out of my property. What should I do?
- I have no heating. What should I do?
- How do I report the death of a tenant?
- How do I complain about a neighbour's pet?
- Am I eligible for mutual exchange?
- The Noise App – useful information
- What shall I do if I own an XL Bully dog now that they have been banned?
- What type of tenancy will I get if I mutual exchange?
Most popular Trafford and North West homeowner articles
- How do I make a payment or pay my rent online?
- How do I request a replacement bin?
- How is building height measured?
- How do I end the tenancy on behalf of someone who has passed away?
- Litter and rubbish – is it antisocial behaviour?
- What are service charges?
- How do I setup a Direct Debit online?
- I have arrears on my account, can I set up a payment arrangement?
- How do I request CCTV footage?
- What happens with the rent account of someone who has passed away?
- How do I report an abandoned vehicle?
- Can I change my heat supplier?
- How do I report fly-tipping?
- What is a Heat Interface Unit (HIU)?
- How should I leave the property of someone who has passed away?
- How do I apply for a parking bay?
- How do I report a ground maintenance issue?
- Can I install CCTV in my home?
- I don't have a tenancy reference number, how do I sign up?
- How do I report an abandoned property?
- What are the items on my service charges statement?
- My heating and hot water are switched off, why am I still being charged?
- Can I keep more than one dog or cat?
- How do report a parking issue on a road or pavement?
- How do I apply for a disabled parking bay?
- Why haven't the windows on my block been cleaned?
- How do food banks work?
- Do I have to pay for energy related repairs if I'm an L&Q Energy customer?
- Why do I need home contents insurance?
- How do I request an assisted bin collection?
Most popular Homeowner articles
- How many years do I have left on my lease?
- How do I apply for a parking bay?
- How do I pay for my heat consumption?
- How do I top-up my in-house display (Guru Hub)?
- What is covered under L&Q's buildings insurance policy?
- How much will my parking permit cost?
- Will L&Q buy back my home?
- If I'm a leaseholder or shared owner, who is my buildings insurance with and can I have a copy?
- What happens to my service charges when I sell my home?
- I have no heating / hot water
- Why does my service charge include a cost for refuse collection when I already pay for this through my Council Tax?
- Can I buy the freehold to my property?
- Can I reverse staircase (sell a share back to L&Q)?
- I've lost my fob. How do I request a new one?
- What happens at the end of the defects liability period?
- How do I sign into my online account?
- I have no hot water. What should I do?
- Can I change my heat supplier?
- What are L&Q's bank details?
- Can I make a claim under L&Q’s buildings insurance policy?
- I think my neighbour is running an illegitimate business from home. What should I do?
- What is a new build defect?
- Will I get a dedicated parking bay?
- I have credit on my L&Q account. Can I have this refunded to me?
- How do I prevent pests?
- How do I report a water leak?
- Do I need to give meter readings?
- I've lost my communal front door key. How do I request a new one?
- I'm a freeholder, why am I being asked to pay service charges?
- Can I have Sky Q in my property?
Most popular Non-resident articles
- How do I become a supplier to L&Q?
- How do I get an L&Q home?
- Where can I find my tenancy reference?
- How do I rent a garage?
- Is L&Q the same as the council?
- Where can I find L&Q’s tendering opportunities?
- I am trying to buy my home through the Right to Acquire or Right to Buy scheme. My building is under 18 metres at tall, but my lender is asking for an EWS1 form, what should I do?
- Is L&Q a private company?
- A noise nuisance – is it antisocial behaviour?
- How much will renting a garage cost?
- How do I sign up?
- How do I buy an L&Q shared ownership property?
- Who enforces the anti-money laundering regulations?
- I’m ending my tenancy/account, but I’m in receipt of Housing Benefit/Universal Credit. What do I need to do?
- Litter and rubbish – is it antisocial behaviour?
- Can I rent a garage if I'm not an L&Q resident?
- What will L&Q do if I’m the victim/witness of antisocial behaviour?
- I don't have a tenancy reference number, how do I sign up?
- If my building has a sinking fund can this be used to cover costs if they are not recoverable by other means?
- A home with too many animals – is it antisocial behaviour?
- What can I do if I'm the victim/witness of antisocial behaviour?
- How do I setup a Direct Debit online?
- How can I get an update on a repair order?
- What should I do if I have a legal question for L&Q?
- I have a fire protection charge as part of my service charge – will this be used to cover remediation costs?
- Dangerous dogs and other animals – useful information
- What pets can I keep?
- What does L&Q expect of their suppliers?
- The Noise App – useful information
- What are the anti-money laundering regulations?