Access your L&Q online account

Online account temporarily unavailable

Your online account is currently unavailable while we continue to restore our website and online services safely and securely following a recent cyber-security issue.

Contacting us while your online account is unavailable

You can still contact us by phone or email if you need to:

• report a repair
• pay your rent
• check your account balance
• get help with your home or tenancy

Call 0300 456 9996 or email: contact@lqgroup.org.uk.

How to pay your rent by phone or in person

If you're concerned about a message from L&Q

If you receive a message or request that claims to be from L&Q and you're concerned it may be fraudulent, email: incidentsupport@lqgroup.org.uk.