Support for a family in need over Christmas

One of L&Q’s Major Works investment programme delivery partners, Axis, provided support to a family in need over the Christmas period, as part of their social value commitment.

While Axis colleagues were carrying out works at a family’s home in Sidcup, they learned that the family's son has special needs.

During the works, the family had been temporarily relocated, meaning they would be spending the Christmas period away from their own home.

Given the difficult circumstances they were facing, Axis colleagues wanted to find a way to support the family and bring some joy over the Christmas holidays.

The family urgently needed a buggy to help the mother manage day-to-day life while caring for their disabled son.

Through their foundation scheme, Axis provided the buggy, as well as custom boots to support him with practising walking and standing, and a new ottoman bed which offers additional storage for his equipment.

Wanting to go even further, Axis also donated the family toys for Christmas day.

The resident said:

"We were lucky to have Axis carrying out our works. They were so intentional and personal as they understood some of my difficulties.”

Cristian Bagacian, Axis Site Manager, was closely involved in supporting the family. He said:

“This project has been the closest to my heart since I joined Axis four years ago. I truly feel that we made a significant difference for the resident and her family.

“When I spoke with Laura from L&Q and she shared the struggles the resident has been facing, I immediately felt that the right thing to do was to help in any way we could. Seeing the photos and videos Harvey’s mum sent of him enjoying his new room and his new buggy was incredibly rewarding. At that moment, I knew we had done the right thing.”