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Upcoming changes to grounds and tree maintenance

An update on our new grounds and tree maintenance service and what you can expect

We’re delighted to announce that the grounds and tree maintenance procurement process is now complete and we’ve agreed contracts to make sure the outside areas of your home are properly maintained.

As you may know, last year we went out to tender for all homes and communal services provided by us. We’ve now agreed three contracts, which cover the following services:

  • grounds maintenance – including (but not limited to) grass cutting, hedge trimming, weed removal and litter picking
  • tree surveying – to check the safety of trees and set out any works required to them
  • tree maintenance – to complete any works to trees that are required 

By agreeing these new contracts, we hope the quality of service you receive will be improved.

The new contracts have a proposed start date of 1 April 2022.

The contractors for your region are broken down as follows:

Region breakdownGrounds maintenanceTree surveyingTree maintenance
East (inner)Ground ControlCounty TreesConnick Trees
East (outer)Idverde
South (inner)Ground ControlCGM Group
South (outer)Idverde
West (north)Jon O'ConnerJon O'Conner
West (outer)New Green
West (SW hub)Groundscapes


Region breakdownBoroughs
East (inner)Newham, Tower Hamlets, Waltham Forest
East (outer)Barking & Dagenham, Basildon, Braintree, Brentwood, Castle Point, Chelmsford, Colchester, Epping Forest, Harlow. Havering, Maldon, Redbridge, Rochford, Southend-on-Sea, Tendring, Thurrock
South (inner)Bromley, Lambeth, Lewisham, Southwark
South (outer)Bexley, Dartford, Gravesham, Greenwich, Medway, Tonbridge & Malling
West (north)Barnet, Brent, Camden, Ealing, Enfield, Hackney, Hammersmith & Fulham, Haringey, Islington, Kensington & Chelsea, Westminster
West (outer)Basingstoke & Deane, Bracknell Forest, Buckinghamshire, Hillingdon, Reading, Rushmoor, Slough, South Oxfordshire, Vale of the White Horse, Watford, West Berkshire, Windsor & Maidenhead, Wokingham
West (SW hub)Brighton & Hove, Crawley, Croydon, Elmbridge, Epsom & Ewell, Guildford, Horsham, Hounslow, Kingston Upon Thames, Merton, Mole Valley, Reigate and Banstead, Richmond Upon Thames, Runnymede, Spelthorne, Sutton, Tandridge, Wandsworth, Waverley, Woking


If you need more information or you would like to discuss the service in more detail, please contact the customer service centre or your Neighbourhood Housing Lead.