The impact of resident involvement
We believe that resident involvement is more than just “the right thing to do” – it continuously helps us improve our service and provides more resident-focused ways of working. Here, you’ll find real stories about residents having an impact on L&Q.
Sharing the impact of resident involvement
We measure the success of our resident involvement programme by using a tool that lets us link what we do with what we want to achieve. We believe good practice of resident involvement will:
- improve your relationship with L&Q
- improve your experience with L&Q
- achieve operational excellence
- improve colleague wellbeing and motivation
You can also watch a short video on how residents got involved and the impact they had within your neighbourhoods:
Hear from some of our residents on their experiences and motivations for working with us
Latest resident involvement news and case studies
Related content
Register your interest in resident involvement
Opportunities to get involved with us
