Fire door safety

Fire doors in good condition prevent the spread of smoke and fire. They also help people to escape buildings and protect firefighters at work. If you spot damage to a fire door, please report it to us immediately.

Types of fire door

Your front door should be a fire door if your home shares an escape route with others.

Fire doors can also be found separating corridors and staircases.

Service cupboards with fire doors, such as electrical cupboards, must be locked shut when not in use. It’s important that you lock these doors if you have access to them.

How to tell if a door is a fire door

A fire door can close shut (into the frame) on its own when released.

Self-closing devices

Fire doors have self-closing devices that close the door into its frame when released. This device is essential as it will close the door behind you, on its own, if you’re fleeing a fire.

How to keep fire doors in good condition

Fire doors are very important building safety features, please don’t do anything that can prevent them from working, such as:

• wedging them open
• shutting them when not in use
• damaging the door itself, the frame, any glass panels or letterbox
• removing or tampering with the self-closing device

How to report damage to a fire door

The quickest way to report damage to a fire door is by completing our report a repair form.

Report damage to a fire door

You can also get in touch with our customer service centre over the phone.

We’d like to remind you that leaseholders and homeowners who own their front doors are responsible for making sure it’s a fire door and keeping it in good condition.