L&Q reaffirms eviction pledge and support for residents amidst cost-of-living crisis

Published on 05/10/2022

L&Q has reconfirmed its support for the National Housing Federation’s pledge to support residents struggling with money worries.

The pledge was initially made at the start of the coronavirus pandemic. It states that no one who is working or engaging with their housing association to get their payments back on track will be evicted as a result of financial hardship.

It also commits to helping residents access benefits and other support and acting compassionately and quickly when people are struggling.

Group Chief Executive, Fiona Fletcher-Smith comments:

“We know that rising fuel bills and inflation are putting pressure on the finances of many of our residents.

“If you are struggling to pay your rent, it’s vital to remember that you can turn to us for help. Our Tenancy Sustainment team and Pound Advice service will make sure you are getting all the benefits you are entitled to and help you with money management. Our Employment Support team can help you to find work where this is possible.

“If you find yourself in financial difficulties, this pledge reaffirms that you aren’t alone – we are here to support you.”

You can read the pledge on the NHF website.