L&Q publishes first diversity report

Published on 01/10/2021

L&Q has taken another important step in our diversity and inclusion journey by releasing diversity data from 1 April 2020 to 31 March 2021.


The report is a snapshot of the organisation from this period and documents the progress made in the areas of diversity and inclusion, as well as future initiatives planned to continue improving colleague representation across the six protected characteristics.*


More women in leadership positions

L&Q has an aspirational target of achieving a balanced representation for women and men at leadership level and is meeting the milestones to achieve this year on year - with representation moving from 27% in 2018 to 44% in 2021.

The Group Board includes a good mix of representation across different demographics and 50% of its members are female. In comparison, Inside Housing found women in 2019 were under-represented at this level (41%), highlighting our board as being significantly above the sector average.


Ethnicity data

Asian and mixed ethnicity colleagues maintain their representation right the way up to the highest level of the organisation.

Black colleagues do not have the same representation at senior level, but strong Black representation on our development programmes, both as aspiring managers and emerging leaders, will be a key mechanism for opening up pathways into senior roles.


LGBT+ representation

The representation of LGBT+ staff is replicated at senior leadership level.


Disability representation

Disability representation is low compared to the overall working population but has been on an upward trajectory since 2018 and is maintained at senior leadership level.


New appointments

In the reporting period, the people appointed to roles reflect the strong diversity mix seen in our colleague base across most demographics, except for disability. After two years of growth in disability representation, we are working to understand why this is the case, but the impact of the pandemic will have played a significant role.

Colleagues from a range of minority backgrounds are able to access promotion at a rate broadly in line with their representation in the organisation. 

In publishing our diversity reporting, L&Q has joined the minority of housing providers that currently do so.


L&Q’s Assistant Director of Diversity and Inclusion, Jan Gale, said:

“We are pleased to present our first ever diversity report and improve our transparency in this area. Achieving our target of 50% recruitment to senior positions for women, in a traditionally male-dominated sector, shows the steps L&Q is taking to champion diversity and inclusion are making a positive difference.

Our workforce is diverse, and diversity is one of our key strengths, reflecting the communities we serve. The diversity section of the Great Places to Work index has been our highest scoring area for the last three years and this is testament to our commitment to understand, value, and incorporate difference at every level and in every aspect of the organisation.

There is still much work for us to do, but by continuing to use data-informed efforts and strengthening accountability, we will ensure our workplace is fair, unbiased and inclusive for all.”


To find out more, download the diversity report 2020-21 (PDF)


*L&Q recognises diversity in its broadest sense, but the data provided in this report focuses on six protected characteristics, as defined in the Equality Act 2010:

  • Age
  • Disability
  • Race (referred to as ethnicity)
  • Religion or belief (referred to as faith)
  • Sex (referred to as gender)
  • Sexual orientation