Iain Wallace appointed Director of Maintenance

Published on 13/07/2021

L&Q’s maintenance team is to be led by Trafford Housing Trust’s (THT) Director of Property Services, who has been seconded to the business for 18 months.

Iain Wallace, who has been with THT since June 2017, started his new role with L&Q on June 7th.

He will be responsible for leading on L&Q’s improvement plans for the maintenance service.

At THT, Iain led the organisation’s response to the Grenfell disaster, working to create building safety solutions.

His department was the first in the country to set up a building safety team and to implement a building safety manager role.

He also helped set up the Building Safety Managers Forum, which now has more than 500 members, from as far afield as South Africa.

Prior to working at THT, he worked at four other housing associations across the North West. 

At L&Q, he will lead on addressing the backlog of works created by the Coronavirus pandemic as the business focuses on its existing homes as a priority.

Gerri Scott, Group Director of Customer Services at L&Q said: “We are absolutely thrilled to be welcoming Iain into this role. Our existing homes are our number one priority at L&Q, and Iain’s experience and expertise will be an asset for us in our mission to provide homes and neighbourhoods that everyone can be proud of.”

Iain Wallace, Director of Maintenance at L&Q said: “I am delighted to be taking on this role. The team is made up of fantastic people doing brilliant work, which I look forward to building on. Everybody deserves a quality home and our team will stop at nothing to ensure this is achieved for our residents.”