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Social tariffs – are you missing out on cheaper broadband?

Meet Grace

"I’m here to help you spend more wisely.

"With the cost of living rising each day, it means every penny counts.

"I’m here to speak to you about the best deals available, whether it’s finding funds and schemes you can apply to or the best energy-saving tips."

Millions of low-income families are missing out by not switching to social tariffs for their broadband, phone and water.


What are social tariffs?

Social tariffs are delivered in the same way as normal broadband, phone and water packages but offered at a discount for customers claiming certain welfare benefits like Universal Credit or Pension Credit.

How could a social tariff help me?

  • Switching to a social tariff can help you budget and save you £100s a year
  • They are usually offered on short-term contracts
  • If your circumstances change you can leave at any time with no penalty charge
  • There are no early exit fees
  • They can help you stay connected to essential services.

What welfare benefits qualify for social tariffs?

To qualify you need to be receiving certain welfare benefits such as Universal Credit, Pension Credit, Guarantee Credit, Employment and Support Allowance, Job Seekers Allowance or Income Support. The eligibility criteria vary depending on the supplier, so you must check with your supplier, ask if they offer a social tariff and how you can apply.


What social tariffs are available?

Here’s a list of available tariffs but it’s best to speak with your supplier to discuss your circumstances and go through their eligibility criteria:


Broadband and phone:

Social tariffs: Cheaper broadband and phone packages - Ofcom


Mobile phone:

EE Basics | EE Social Mobile Tariff | EE

VOXI Social Tariff - How Do I Get It?

Compare Mobile Phone Deals - MoneySavingExpert


Water:

WaterHelp and WaterSure | Account and billing | Help | Thames Water

WaterSure scheme - Terms and Conditions (unitedutilities.com)

What if I can’t pay my bill? (southernwater.co.uk)

Bill cap scheme - WaterSure (eswater.co.uk)


Are you missing out on unclaimed welfare benefits?

At a time when families are struggling with the cost of living, could you be one of those missing out on the £19billion that goes unclaimed in welfare benefits every year?

Claiming the right benefits will not only give you access to a social tariff but also additional income each year.

Claiming benefits that you are entitled to would also allow you to claim things like:

Warm Home Discount

Government Cost of Living Payments

Visit our website for free and confidential advice on benefits, budgeting and debt.