As your landlord we have to make sure that all gas appliances, fittings and flues that we own and you use are safe.
The law says that every 12 months we need to arrange safety checks on each gas appliance and flue by a gas installer who must be on the Gas Safe Register and give you with a copy of the safety check record within 28 days.
These safety checks are so important that the tiny minority of residents who don't let us carry them out are taken to court and prosecuted. Sometimes we even have to evict people.
We don't like to do this but we simply can't risk the safety of our residents or their neighbours.
Since 31 December 2012, all boilers that are found by a gas operative with a concealed flue are categorised as at risk and the operative will have to follow the gas industry unsafe situations procedure and turn the appliance off.
If you would like more information please call L&Q Direct on 0300 456 9996. To give you a clearer picture of how the inspections work and what your responsibilities as a resident are, we've answered some common question on our gas inspections FAQ page.