About the repair process
If you are an L&Q resident or homeowner then you may need to contact us from time to time about repairs or maintenance to your property or the surrounding area.
In this section of the site, you can find information on:
- How to report a repair
- Repairs you are responsible for
- Speed of repair
- How to rate the quality of your repair
- Compensation for late repairs
- Homeowner repairs and maintenance information
You can contact L&Q Direct to report your repair.
You can also report your repair online.
If you need an emergency repair you should call us rather than reporting your repair online.
As well as repairs, we undertake regular maintenance to our properties. You can find out more about:
Further information on repairs and maintenance
You can also find information here about: