Resident Association groups work together to represent the views of their community. They highlight important issues, provide feedback on our services and work with us to bring about change.
They help us with:
- informing residents of their rights and helping tackle any problems they have in relation to their housing
- raising repairs, maintenance or improvement areas with us and following up on progress and completion
- improving the housing service
- representing residents views to us and reporting back to them on any news or concerns we may have
- keeping residents informed of the issues affecting their estate and area
- resolving disputes between residents
- campaigning on local issues, for example, planning applications, schooling or traffic hazards
- organising social, leisure or educational activities for their estate or area
- promoting estate or area based activities, such as good neighbour schemes or Neighbourhood Watch
We've found that our Resident Association groups are very good for promoting community spirit and cooperation. So, if you don't have one, take the lead and set one up yourself. We'll provide support and advice to help you get started.
How do I get more involved?
If you’d like to set up a Resident Association, get in touch with your Property Manager and let them know. You can find out who your Property Manager is by logging into your online account or checking your latest rent or service charge statement.
We can also match you with other more established Resident Associations to share experiences and ways of working.