Resident Associations are groups of local people who work together to represent the collective views of their community.
They highlight important issues in their local area, provide feedback on our services, and work in partnership with us to bring about change. They help us with:
- informing residents of their rights and helping tackle any problems they have in relation to their housing
- raising repairs, maintenance or improvement areas with us and following up on progress and completion
- help us continually improve the housing service
- representing residents views to us and reporting back to them on any news or concerns we may have
- keeping residents informed of the issues affecting their estate and area
- resolving disputes between residents
- campaigning on local issues, for example planning applications, schooling or traffic hazards
- organising social, leisure or educational activities for their estate or area
- promoting estate or area based activities, such as good neighbour schemes or Neighbourhood Watch
Our Resident Associations have proven to be very good for promoting community spirit, tolerance and cooperation amongst residents. So, if you don't have one, take the lead and set one up yourself. We'll provide support and advice to help you get started.