Neighbourhood Champions are residents who work closely with our Estate Management and Neighbourhood Services teams to improve their local area. They meet L&Q staff regularly to:

  • attend estate inspections
  • discuss local issues
  • provide feedback on L&Q contractors
  • participate in estate action planning
  • identify estate improvement projects

Neighbourhood Champions act as an extra pair of eyes and ears in their area, reporting any problems they become aware of and helping us to resolve them.

Why become an Neighbourhood Champion?

Neighbourhood Champions play an important part in helping L&Q ensure that their neighbourhoods are clean, safe and attractive places to live.

You will work with us to identify local improvements and bid for funding from your local Neighbourhood Committees Estate Improvement Programme. You will also be able to apply for an additional £400 to fund local projects in their area.

Other benefits of being a Neighbourhood Champion, include developing skills such as problem solving, teamwork and communication, getting to meet new people and finding out how L&Q works.

What do I need to become an Neighbourhood Champion?

L&Q wants to involve as many residents as possible, to become a Neighbourhood Champion you will need:

  • to be an L&Q resident, who is over 16 years old and not in breach of their tenancy conditions
  • to have an interest in improving your local area
  • a willingness to work in partnership with L&Q, for the good of your community

You do not need to live on an estate; you could be an Champion for your block, street or local area.

How can I become an Neighbourhood Champion?

If you would like to talk to us about becoming an Neighbourhood Champion, please contact us.

How are estates graded?

When inspecting an estate, one of three grades will be given, these are as follows:

Gold. Estate is well-maintained, clean, tidy and safe.

(A small tolerance is permitted for certain minor one off issues which can be resolved promptly).

Silver. Estate is in all round satisfactory condition with one or more routine management issues. (eg Items in communal areas impeding access/assessed as high risk. Minor repairs required such as blown light bulbs. Cleaning or grounds maintenance services have not performed to specification.

Bronze. Estate has significant property issues which requires priority support/resource or funding.