How to make a complaint
As part of our fraud prevention process, we'll complete a number of enquiries to check the details you provide us with. Any person who knowingly assists, abets, solicits or conspires with another to make a false report in relation to loss, damage or injury of any kind commits a dishonest act, is a crime.
We're duty bound to inform you that under the Fraud Act 2006 (and other legislation) any claim that is found to be false in nature or involves the deliberate and dishonest withholding or misinterpretation of material information to gain financial advantage will be reported to the police and privately prosecuted by us or our insurers.
It is our duty to refer all suspected fraudulent claims to the police for further investigation and, if appropriate, prosecution.
Third party solicitors
If you're a third party solicitor, please note that L&Q are registered on the Ministry of Justice Portal for low value personal injury (employers' and public liability) claims.
For your reference, our details are:
Name: London & Quadrant Housing Trust
Organisation ID: G00438