Group Director, Governance, Strategy and Communications

Steve has responsibility for the company secretariat and all legal matters, corporate strategy and research, communications and diversity and inclusion.

He has extensive experience having worked in the housing sector since 1998. Steve joined the senior management team of L&Q’s home ownership subsidiary in 2006 and has since worked in a variety of senior management roles across the organisation. He has led on business planning and strategy, product development, organisational change and customer insight.

Steve was involved in establishing L&Q’s in-house research team in 2008, providing insight and analysis for the Group and shaping the development the L&Q product offer. This included leading on L&Q’s entry into the market rented sector and the creation of innovative tenure models. He has both commissioned and contributed to several high-profile housing and social policy research reports including the Future Shape of the Sector Housing Commission. Steve is also an editorial panel member for the Thinkhouse research hub.

Steve has been involved in numerous industry and stakeholder policy working groups including the Voluntary Right to Buy pilot and has represented L&Q externally with national and local government, other external stakeholders and industry peers.

His current role is to ensure that good governance runs through the core of the organisation and that L&Q continues to deliver on its social purpose; engaging and empowering residents, and delivering much-needed quality homes and services for the benefit of all residents and customers.