Supported housing
L&Q provide quality homes for vulnerable adults and young people who need help to live independently.
This ranges from accommodation that is aimed at meeting the needs of older people, to others including people with:
- learning difficulties
- mental health problems
- drug and alcohol misuse problems
- others who may simply need help to gain the skills and confidence to live on their and manage their household and tenancy.
L&Q work with a wide range of agencies who employ and manage the staff that work in our properties and who provide the support and sometimes housing services to our residents.
L&Q will provide housing management services for some residents and this will include things like:
- Maintenance, cleaning and gardening
- Dealing with anti-social behaviour
- Assisting people who wish to transfer to another home
KiT
We at L&Q do understand that some residents may find themselves in situations from time to time that might put their tenancy at risk if the situation is allowed to continue. The KiT pilot service (Keep it as in Keep your tenancy) tries to help residents more generally to deal with a range of problems that may put their home at risk such as high rent arrears or anti-social behaviour.
The service helps residents to keep their homes by helping them to address the situation they are in.
If you feel that you would benefit from some help to deal with a problem relating to your tenancy, please talk to your Tenancy Services or Revenue officer. If appropriate they will refer your details for an assessment to work out whether we may be able to help you.
How to contact L&Q
If you live in supported housing owned by L&Q, then in most cases you will have support provided by another organisation.
If you have an issue relating to your support service we advise that you contact your support provider directly.
If you need to contact L&Q in relation to housing management or revenue matters you should talk to your Tenancy Services Officer or your Revenue Officer.
Further information
Find out more in our supported housing frequently asked questions (FAQs).
