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Report your repair online

Do not use the online form to report emergency repairs. Please call us on our freephone number 0800 015 6536 which is open 24 hours. If you are calling from a mobile, you may find it cheaper to call 020 8045 4011.

Before completing this form, please read the section on residents own responsibility for repairs and maintenance.

Homeowners have different responsibilities - find out more about homeowners' responsibilities for repairs and maintenance.

About you (Required)

If you're requesting a repair for a window, door, gate or fence then please tell us what kind of material it is made from

Please indicate whether you'd like a morning or afternoon time slot (Required)

Maximum file size 4Mb, you can send us Word, PDF, jpg or gif files